Help Center

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Getting Started
Account setup, choosing a plan, going live in minutes.
8 articles
Domains
Register, transfer, DNS settings and nameserver guides.
7 articles
Hosting & Server
File manager, databases, email accounts, and cPanel.
8 articles
WordPress
Install, manage plugins, themes, fix common issues.
7 articles
Billing & Payments
Invoices, payment methods, upgrades, refund policy.
7 articles
PBN & SEO Hosting
Private IPs, zero footprint, PBN setup guides.
6 articles
Getting Started

New to PBNskye? Set up your account and go live in minutes.

How do I create a PBNskye account?

Creating an account is free and takes less than 1 minute:

  • Go to beta.pbnskye.com/register
  • Enter your name, email and set a password
  • Or sign in with Google (one click)
  • Verify your email if prompted
  • You're in — choose a plan to get started
✓ No credit card required to register. Pay only when you choose a plan.
Complete getting started guide →
How do I choose the right hosting plan?

Here's a simple guide:

  • Cheap Hosting (Rs.199–1,499): Best for personal blogs, small businesses, beginners
  • Shared Hosting (Rs.599–1,999): Client websites, small businesses, WordPress sites
  • WordPress Hosting (Rs.799–2,499): Optimised for WP, faster speed, managed environment
  • PBN Hosting (Rs.5,300+): SEO professionals needing private IPs and zero footprint
  • VPS (Rs.1,999+): Developers needing root access and dedicated resources
Full plan comparison guide → View pricing →
How do I add my first domain?

After purchasing a plan:

  • Go to Dashboard → Domains
  • Click Add Domain and enter your domain name
  • Update your domain's nameservers to PBNskye's nameservers
  • DNS propagates within 1–24 hours
  • Your site will be live automatically
✓ Free SSL is activated automatically once DNS propagates.
What are PBNskye nameservers?

Point your domain to these nameservers at your registrar:

  • ns1.pbnskye.com
  • ns2.pbnskye.com

Changes take 1–48 hours to propagate worldwide. You can check propagation at whatsmydns.net.

How do I access my dashboard?

Login at beta.pbnskye.com/login with your email and password. From the dashboard you can:

  • Add and manage domains
  • Install WordPress in 1 click
  • View invoices and billing
  • Open support tickets
  • Open your hosting control panel
How do I upload files to my hosting?

Three ways to upload files:

  • File Manager: Dashboard → Control Panel → File Manager (easiest)
  • FTP/SFTP: Use FileZilla with your hosting credentials
  • cPanel: Available on shared and WordPress plans
✓ Upload your files to the public_html folder for your domain.
Domains

Register, transfer and manage your domain names.

How do I register a domain with PBNskye?

Register a domain in 3 steps:

  • Go to Domains → Search Domains in your dashboard
  • Search for your desired domain name
  • Select and purchase — domain is registered instantly

We support .com, .net, .org, .pk, .co, .online, and 50+ TLDs.

Full domain registration guide → Search available domains →
How do I transfer a domain to PBNskye?

To transfer your domain:

  • Unlock your domain at your current registrar
  • Get your EPP/Auth code from current registrar
  • Go to Domains → Register Domain → Transfer tab
  • Enter your domain and EPP code
  • Transfer completes in 5–7 days
✓ Domain must be at least 60 days old to transfer.
Full domain transfer guide →
How do I change DNS / nameservers?

If your domain is registered at PBNskye: Dashboard → Domains → click your domain → DNS Settings.

If domain is at another registrar: Login there and change nameservers to:

  • ns1.pbnskye.com
  • ns2.pbnskye.com

DNS changes take 1–48 hours to propagate globally.

How long does DNS propagation take?

DNS propagation typically takes:

  • Pakistan: 15–60 minutes
  • Most countries: 1–12 hours
  • Worst case: up to 48 hours

Check propagation status at whatsmydns.net — enter your domain and see which countries have updated.

How do I renew my domain?

For domains registered at PBNskye: Dashboard → Domains → Click the domain → Renew. You'll receive email reminders 30, 15, and 7 days before expiry.

✓ Enable auto-renew in domain settings to never lose your domain.
Hosting & Server

Manage your hosting, files, email, and control panel.

How do I access my hosting control panel?

Dashboard → Control Panel (top menu). This opens your hosting panel where you can manage:

  • File Manager — upload and edit files
  • MySQL Databases — create and manage DBs
  • Email Accounts — create @yourdomain.com emails
  • PHP Settings — change PHP version
  • SSL Manager — install/renew SSL
How do I create a professional email with my domain?

Control Panel → Email Accounts → Create Account. Enter:

  • Email username (e.g. info@yourdomain.com)
  • Set a strong password
  • Set mailbox size (we recommend 1GB+)

Access your email via Webmail or configure in Gmail/Outlook using IMAP/SMTP settings.

Full professional email setup guide →
How do I activate free SSL on my domain?

SSL is activated automatically when your domain points to our servers. If it doesn't activate:

  • Wait for DNS to propagate fully (up to 48 hours)
  • Control Panel → SSL/TLS → Install Let's Encrypt SSL
  • Select your domain and click Install
✓ SSL renews automatically every 90 days. No action needed.
Full SSL activation guide →
How do I create a MySQL database?

Control Panel → MySQL Databases:

  • Create a new database (e.g. mysite_db)
  • Create a database user with a strong password
  • Add user to database with All Privileges
  • Use these credentials in your WordPress or app config
How do I change my PHP version?

Control Panel → PHP Settings (or PHP Version Manager). Select PHP 7.4, 8.0, 8.1, 8.2, or 8.3. WordPress requires PHP 7.4+. We recommend PHP 8.1 or 8.2 for best performance.

WordPress

Install, manage, and troubleshoot WordPress on PBNskye.

How do I install WordPress in 1 click?

Dashboard → WordPress → select your domains → click Bulk Install. WordPress installs on all selected domains simultaneously. You'll receive login credentials by email.

✓ PBN plan: install WordPress on 10, 50, or 100 domains at once!
1-click WordPress install guide → PBN WordPress setup guide →
How do I fix WordPress white screen of death?

Usually caused by a plugin or theme conflict. Fix steps:

  • Rename /wp-content/plugins/ folder to disable all plugins
  • If site loads, re-enable plugins one by one to find the culprit
  • Check PHP memory limit — add define('WP_MEMORY_LIMIT', '256M'); to wp-config.php
  • Enable WP debug: define('WP_DEBUG', true);
  • Check PHP error logs in Control Panel → Error Logs
Fix all WordPress issues — full guide →
How do I update WordPress core and plugins safely?
  • Always take a backup first (Dashboard → Backup → Create Now)
  • WP Admin → Dashboard → Updates → update core first
  • Then update plugins one by one
  • Test site after each major update
✓ Daily backups are included on all PBNskye plans. Easy restore in 1 click.
How do I move WordPress to a new domain?
  • Install the free plugin Duplicator or All-in-One WP Migration
  • Export your site package
  • Install WordPress on the new domain
  • Upload and run the Duplicator installer
  • Update URLs in WP Admin → Settings → General

Or contact our support — we offer free migration to PBNskye.

How do I fix SSL mixed content warnings on WordPress?
  • Install Really Simple SSL plugin — it fixes 95% of issues automatically
  • Or add to wp-config.php: define('FORCE_SSL_ADMIN', true);
  • Update site URL to https in WP Admin → Settings → General
  • Run a search-replace on your database to change http:// to https://
Billing & Payments

Payment methods, invoices, upgrades, and refund policy.

What payment methods does PBNskye accept?

We accept:

  • SleXpay — EasyPaisa, JazzCash, Debit/Credit cards (PKR, for Pakistan)
  • Cryptocurrency — Bitcoin, USDT, ETH and 100+ coins via Cryptomus (worldwide)
✓ Pakistan customers: pay in PKR via SleXpay. International: pay in USD via crypto.
SleXpay payment guide (EasyPaisa/JazzCash) → Crypto payment guide →
How do I pay my invoice?

Dashboard → Billing → select a plan → choose your payment method → complete payment. Your plan activates instantly after payment is confirmed.

How do I upgrade or downgrade my plan?

Dashboard → Billing → choose a new plan → pay. Your plan upgrades immediately. For downgrades, the new plan takes effect at next renewal. Contact support if you need help.

What is PBNskye's refund policy?

We offer a 30-day money-back guarantee on all hosting plans. If you're not satisfied within 30 days, contact us for a full refund — no questions asked.

  • Domain registrations are non-refundable
  • Refunds processed within 3–7 business days
Read full refund policy →
How do I download my invoice or receipt?

Dashboard → Billing → scroll to Invoice History → click Download PDF next to any invoice. Invoices include your business details for tax purposes.

PBN & SEO Hosting

Everything you need to build and manage a private blog network.

What is PBN hosting and why do I need private IPs?

A PBN (Private Blog Network) is a group of websites used to build backlinks to a money site. Private IPs ensure each site looks like a separate, independent website to Google.

Without private IPs, all your PBN sites share the same IP — a footprint that Google can detect and use to devalue or penalize your backlinks.

What is PBN hosting? Full guide →
How do I avoid PBN footprint?

PBNskye handles the technical footprint automatically:

  • ✓ Each domain gets its own private IP (Class C)
  • ✓ Different nameservers per domain
  • ✓ Unique WHOIS data per domain
  • ✓ Different hosting environment per site

You should also: use different themes, unique content, and avoid linking all PBN sites to the same money site pattern.

Common PBN footprint mistakes →
How do I set up WordPress on my PBN domains?

Dashboard → WordPress → select all your PBN domains → click Bulk Install. WordPress installs on all domains simultaneously — takes just a few minutes even for 100 domains.

PBN WordPress setup guide →
Why are private IPs important for PBNs?

Shared IPs mean multiple PBN sites share the same server address — Google can see this pattern and identify your network. Private IPs give each site a unique identity, making your PBN virtually undetectable.

Why private IPs matter for PBNs →
How do I use PBNskye effectively?

Best practices for using PBNskye:

  • Add your domains in bulk via Dashboard → Domains
  • Bulk-install WordPress on all domains at once
  • Use unique themes and content on each site
  • Add real-looking About/Contact pages
  • Schedule content posting over time (not all at once)
Complete guide to using PBNskye →

Still need help?

Our support team is available 24/7 via tickets and WhatsApp.

Open a Support Ticket →
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